1. Shipping Methods and Delivery Times
We offer a variety of shipping methods depending on the destination and size of the order. We partner with reliable global couriers and freight services to ensure the timely and safe delivery of your machinery.
- Domestic Shipping: We provide standard and expedited shipping options within India. Delivery times typically range from 5 to 10 business days, depending on the location and the size of the machinery.
- International Shipping: International orders are shipped using trusted shipping providers. Delivery times for international shipments range from 10 to 30 business days depending on the country of destination and customs procedures.
2. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of the machinery. The shipping fee will be displayed at checkout for your approval before confirming the order. For international shipments, additional customs fees or import duties may apply, and these are the responsibility of the customer.
3. Order Processing
Orders are processed within 1 to 3 business days after receipt of payment. Delivery times are estimates and may vary based on external factors such as customs processing or extreme weather conditions.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email or phone, so you can monitor the progress of your shipment. Please ensure that the contact details you provide are accurate to avoid delays.
5. Damaged or Lost Shipments
We take every precaution to ensure the safe delivery of our products. However, if you receive a damaged item or if your shipment is lost, please notify us within 7 days of receipt. We will work with the shipping provider to resolve the issue promptly.